Terms & Conditions

Effective Date:

31 March 2025


These Terms & Conditions apply to the

Live Happier: In Balance

1:1 coaching package offered by Jo’s Transforming Lives. By purchasing this package, you agree to the following terms:




1. Offer Overview


Live Happier: In Balance

is a 1:1 coaching program designed to support personal transformation and wellbeing. It includes private coaching sessions delivered online via Zoom.




2. Payment Terms


The total cost of the program is

£747

. You may choose to:


Pay in full upfront

Pay in 2 instalments

Pay in 3 instalments


Payment plan arrangements must be agreed upon at the time of booking. By choosing a payment plan, you agree to complete all payments as scheduled, regardless of your level of participation.




3. Refunds & Cancellations


Once the package has started,

no refunds

will be issued for any reason. This policy applies to all payment options, including instalment plans.




4. Coaching Sessions & Rescheduling


This package includes 1:1 coaching sessions, which must be scheduled in advance.


If you need to reschedule a session, you must give

at least 24 hours’ notice

.


Sessions cancelled with less than 24 hours’ notice may be forfeited.




5. No Guarantee of Results


I am fully committed to supporting you throughout this program. However, your results depend on your own commitment, effort, and individual circumstances.

I do not guarantee specific results or outcomes.



6. Technology & Access


To participate in the coaching sessions, you will need:


A stable internet connection

Access to Zoom

A quiet, private space for your sessions


It is your responsibility to ensure you have access to these tools.




7. Privacy


Your personal data will be handled in accordance with my

Privacy Policy

. Please review it for details on how your information is collected, stored, and used.




8. Jurisdiction


These Terms are governed by the laws of

England and Wales

. Any disputes will be handled under UK legal jurisdiction.




Contact Information


If you have questions about these Terms, please contact me at:


📧 [email protected]